SafeCat VPN - Privacy Policy

1. Introduction

This Privacy Policy describes how Stackly Apps Private Limited ("we", "our", or "us") handles information when you use the SafeCat VPN iOS application ("App"). It applies to all users who download or use the App through the Apple App Store.

By using SafeCat VPN, you agree to the practices described in this policy. If you do not agree, please do not use the App.

2. Information We Collect

Information you provide:

• •Email address, for account registration and communication
• •Username or display name
• •Payment information, processed by Apple In-App Purchase — we do not store your payment details.
• •Messages you send us through in-app support

Information collected automatically:

• •App version, iOS version, and device model (not linked to your identity)
• •VPN session timestamps — aggregated and anonymized
• •Total bandwidth usage — used to enforce data limits on free accounts
• •Crash reports and diagnostic data to improve app stability

3. How We Use Your Information

We use the information we collect to:

• •Create and manage your account
• •Provide, maintain, and improve the VPN service
• •Process subscriptions via Apple In-App Purchase
• •Send account-related notifications such as email verification and password resets
• •Respond to your support requests
• •Detect and prevent fraud, abuse, or security threats
• •Comply with applicable legal obligations

📢 We do not sell your personal data to advertisers or any third parties for marketing purposes.

4. Data Sharing and Disclosure

Service providers:

We work with trusted third-party providers to operate our service, including Apple (for payments and distribution), cloud hosting providers, and customer support tools. These providers are contractually required to protect your data and may only use it on our behalf.

Legal requirements:

We may disclose your information if required by law or a valid legal process such as a court order. Since we do not log your browsing activity, **we cannot hand over what we do not have**.

Business transfers:

If Stackly Apps Private Limited is acquired or merged, your information may be transferred as part of that transaction. You will be notified of any such change.

5. Apple App Store and iOS-Specific Disclosures

As an iOS app distributed through the Apple App Store, the following applies:

• •All payments and subscriptions are handled by Apple In-App Purchase; Apple's Privacy Policy governs any data they collect during that process.
• •We use Apple's standard frameworks and APIs. We do not use any third-party advertising SDKs.
• •We do not use the Identifier for Advertisers (IDFA) or any other Apple advertising identifiers.
• •Network Extension entitlements are used solely to establish the VPN tunnel. We do not inspect or log your traffic.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide the service. Anonymized connection statistics are kept for up to 90 days for operational purposes.

If you delete your account, your personal data will be deleted within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Data Security

We use industry-standard measures to protect your information, including:

• •End-to-end encryption for all VPN traffic
• •HTTPS for all communication between the App and our servers
• •Encrypted storage for sensitive account data
• •Regular security reviews and updates

No system is entirely secure. If you believe your account has been compromised, please contact us immediately.

8. Your Rights

Depending on where you are located, you may have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate information
• •Request deletion of your account and associated data
• •Receive a copy of your data in a portable format
• •Withdraw your consent at any time

To exercise any of these rights, contact us at the email address listed in Section 11.

9. Children's Privacy

SafeCat VPN is not intended for children under the age of 13, or 16 in the European Union. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly. If you believe a child has provided us with their data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and notify you through the App or by email for significant changes. Continued use of SafeCat VPN after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at: